Therapy Technician – Multiple Locations

LA Health Solutions is an integrated medical facility focused on providing the community with multiple specialty services including progressive chiropractic care. Our goal is to continue our mission in providing our patients with the highest level of care and compassion they deserve in a personalized setting. Our practice is a full-service provider of comprehensive bone, joint, and muscle care. 

We are looking for a professional, service-oriented team player to join our very busy chiropractic practice in New Orleans East. As a full-time Chiropractic Therapy Technician, you will play an essential role in creating a welcoming and supportive environment. Candidates must be able to coordinate and track a variety of details to provide a seamless patient experience.

The ideal candidate will have an excellent work ethic, be a quick learner, enjoy multi-tasking and staying organized, be flexible, and understand the importance of a positive, courteous and a professional attitude in the workplace. Great attention to detail and clear communication with patients are essential.

If you possess these qualities, please read on. Below is the job description:

General Summary: A non-exempt, direct patient care position responsible for patient care management and executes administrative and clinical procedures. Competence in the field also requires adherence to ethical and legal standards of professional practice, recognition and response to emergencies, and demonstration of professional characteristics.

Essential Job Responsibilities:

• Assist the doctors with various therapies and examinations

• Prepare treatment rooms for patients

• Control the flow of the office by directing patients to the appropriate areas of the clinic

• Instruct and supervise treatment protocols

• Administer therapies including cold laser, cervical and lumbar decompression, electrotherapy, ultrasound, rehab exercises, and hot/cold therapeutic instructions

• Communicate well with doctors, technicians, and office staff to provide pertinent patient information

• Contributes to team effort by accomplishing related results as needed.

• Must exercise utmost diplomacy and tact to provide excellent customer service for patients; Practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements.

• Uses customer service principles and techniques to deal with patients calmly and pleasantly.

• Other duties as assigned.

Education: High school diploma or equivalent, some college preferred.

Experience: Two or more years of experience in customer service or reception, preferably in a health care environment.

Job Type: Full-time

Benefits:

· Health, Vision and Dental Insurance after 60 DAYS

· Continued Education Programs

· Paid Time Off

· Retirement Plans

LA Health Solutions is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Medical Assistant – Metairie

LA Health Solutions is an integrated medical facility focused on providing the community with multiple specialty services including orthopedic and neurology care. Our goal is to continue our mission in providing our patients with the highest level of care and compassion they deserve in a personalized setting. Our practice is a full-service provider of comprehensive bone, joint, and muscle care. 

We are looking for a professional, service-oriented team player to join our very busy specialty practice in Metairie. As a full-time Certified Medical Assistant, you will be the first point of contact and play an essential role in creating a welcoming and supportive environment. Candidates must be able to coordinate and track a variety of details to provide a seamless patient experience.

The ideal candidate will have an excellent work ethic, be a quick learner, enjoy multi-tasking and staying organized, be flexible, and understand the importance of a positive, courteous and a professional attitude in the workplace. Great attention to detail and clear communication with patients are essential.   

General Summary: A non-exempt position responsible for daily patient flow for the practice for whom they work. Must use triage skills to make appropriate patient health assessments and to anticipate physician’s needs as they relate to the patients’ medical care.  This position will require some traveling to all the surrounding clinics. 

Essential Job Responsibilities:

• Prepares patients for appropriate exams/procedures

• Interviews patients measures vital signs, and other pertinent information as required by department. Records information in patient’s’ medical record.

• Performs medication review and reconciliation. Notes allergies as well as verifies medications patient is currently using. Medications patient has discontinued are recorded in visit notes.

• Assists in patient education by providing informational pamphlet and after care instructions, and/ or after visit summary as instructed by the Clinician or according to Company Policy.

• Gathers appropriate documents and signatures necessary to assist the Clinician in making treatment decisions.

• Receives and records lab/radiological test results (may include outside medical records) via telephone or computer and ensures that those results and related reports are with the patient’s medical record at the time of the patient’s visit.

• Relays Clinician instructions/orders to pharmacy (refills only without changes), patients, and other entities via computer, phone, fax, or mail.

• Ensures that exam rooms are clean, stocked, and appropriately set up each day prior to rooming patients.

• Manages rooming and patient flow, including pre-visit preparation, assisting with the patient visit, and post-visit duties.

• Contributes to team effort by accomplishing related results as needed.

• Must exercise utmost diplomacy and tact to provide excellent customer service for patients, practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements.

• Uses customer service principles and techniques to deal with patients calmly and pleasantly.

• Other duties as assigned.

Education: High school diploma or equivalent, some college preferred.

Experience: Two or more years of experience in customer service or reception, preferably in a health care environment.  Spanish speaking and knowledge of E-Clinical Works a plus.  Experience in spine care is highly recommended 

 Certifications/Training:  MA certification and FA/CPR preferred

Benefits:

• Health, Vision and Dental Insurance after 60 DAYS

• Continued Education Programs

• Paid Time Off

• Retirement Plans

LA Health Solutions is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Radiologic Technologist; Metairie

LA Health Solutions is an integrated medical facility focused on providing the community with multiple specialty services including orthopedic care. Our practice is a full-service provider of comprehensive bone, joint, and muscle care. Our goal is to continue our mission in providing our patients with the highest level of care and compassion they deserve in a personalized setting.

Location: Metairie, LA

Hours: Fulltime; Monday – Friday 8am – 5pm

Department: Specialty Division

We are seeking a skilled and dedicated Radiologic Technologist to join our dynamic medical imaging team. The ideal candidate will have a strong background in radiography, possess excellent communication skills, and be committed to providing high-quality patient care. As a Radiologic Technologist, you will play a crucial role in assisting healthcare professionals in diagnosing and treating medical conditions. 

General Summary: A non-exempt, direct patient care position responsible for patient care management and executes administrative and clinical procedures. Competence in the field also requires adherence to ethical and legal standards of professional practice, recognition and response to emergencies, and demonstration of professional characteristics.

Essential Job Responsibilities:

• Perform diagnostic imaging of the patients and developing the films to reveal their skeletal or bone structures for diagnosis
• Position patients to obtain the best images while adhering to safety protocol 
• Conserving compliance with the governmental protocols and ensuring the safety of patients and employees by using protective instruments and exercising safety measures.
• Collaborate with radiologists and other healthcare professionals to interpret images.
• Ensure equipment is properly maintained and report any malfunctions.
• Maintain accurate patient records and documentation. 
• Educate patients about the imaging process and address and concerns they may have.
• Adhere to all regulatory and safety guidelines.
• Representing latest techniques, equipment, and procedures to educate the staff about them
• Coordinating the work schedules and purchase of the required instruments
• Assisting the medical records department, triaging, scheduling, and communicating with patients
• Contributes to team effort by accomplishing related results as needed.
• Must exercise utmost diplomacy and tact to provide excellent customer service for patients, practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements.
• Other duties as assigned.

Qualifications:

• Associate’s degree in Radiologic Technology or a related field.
• ARRT (American Registry of Radiologic Technologists) certification.
• State licensure as a Radiologic Technologist.
• Strong understanding of anatomy, physiology, and medical terminology.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle stressful situations with composure.
• Knowledge of radiation safety measures and protocols.

Education: High school diploma or equivalent, some college preferred.

Experience:

• Two or more years of experience as an X-Ray Technologist. 
• Experience with advance imaging modalities is a plus. 

Benefits:

•            Health, Vision and Dental Insurance after 60 DAYS
•            Continued Education Programs
•            Paid Time Off
•            Retirement Plans

LA Health Solutions is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Regional Director Assistant

LA Health Solutions is an integrated medical facility focused on providing the community with multispecialty care with clinics across the Greater New Orleans and Baton Rouge area. Our goal is to continue our mission in providing our patients with the highest level of care and compassion they deserve in a personalized setting.

Primary Location: Metairie, LA 70002. Does Require some local travel

Hours: Full-Time. Monday – Friday 8am – 5pm.

Department: Administration
We are seeking a highly organized and detail-oriented Clinic Operations Coordinator to join our dynamic healthcare team. The ideal candidate will play a pivotal role in ensuring the smooth and efficient operation of our clinic by overseeing various responsibilities related to scheduling, staff management, client correspondence, and overall clinic functionality.

Essential Job Responsibilities:

Operation Oversight:

• Review schedules daily to ensure accurate appointment scheduling with providers.
• Monitor referrals and orders for proper function, ensuring appropriate follow-up.
• Assist in maintaining an operating environment that prioritizes effective, efficient, and safe clinic operations.
• Analyze patient appointment schedules and care operations, identifying and addressing issues affecting patient flow.
• Evaluate patient check-in and checkout processes for compliance with established procedures.
• Establish and maintain positive working relationships with clinicians.
• Participate in the planning and evaluation of patient/client care.
• Ensure correct documentation and recording of pertinent information in patient charts.
• Provide support to clinicians during examinations, treatments, and procedures, ensuring adherence to aseptic techniques.
• Act as backup for Therapy Technician, Front Desk Coordinator, and Triage Agent as needed.

Employee Management:

• Audit work completion by staff to ensure tasks are carried out efficiently.
• Assist with pulling reports and contacting attorneys.
• Review and adjust notes as necessary.
• Manage medical records for compliance purposes.
• Schedule new patients with specialty departments

Client Correspondence:

• Assist in resolving client complaints.
• Schedule appointments for clients when needed.
• Possess knowledge of financial services and policies, explaining them proficiently to clients.
• Familiarity with services offered and the ability to communicate them effectively to clients.

Requirements:

• Proven experience in clinic operations or a related healthcare setting.
  Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Knowledge of medical terminology and clinic procedures. 
• Proficiency in using relevant software and tools.
• Ability to adapt to a fast-paced and dynamic work environment.
• Detail-oriented with a commitment to maintaining high standards of patient care.

Benefits:

• Health, Vision and Dental Insurance after 60 DAYS
• Continued Education Programs
• Paid Time Off
• Retirement Plans

LA Health Solutions is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Front Desk Coordinator – Slidell

LA Health Solutions is an integrated medical facility focused on providing the community with multiple specialty services including progressive chiropractic care. Our practice is a full-service provider of comprehensive bone, joint, and muscle care. Our goal is to continue our mission in providing our patients with the highest level of care and compassion they deserve in a personalized setting.

We are looking for a professional, service-oriented team player to join our very busy Chiropractic practice in LaPlace. As a full-time Front Desk Coordinator, you will be the first point of contact and play an essential role in creating a welcoming and supportive environment. Candidates must be able to coordinate and track a variety of details to provide a seamless patient experience.

The ideal candidate will have an excellent work ethic, be a quick learner, enjoy multi-tasking and staying organized, be flexible, and understand the importance of a positive, courteous and a professional attitude in the workplace. Great attention to detail and clear communication with patients are essential.

If you possess these qualities, please read on. Below is the job description:

General Summary: A non-exempt, clerical position responsible for receiving incoming telephone calls in a prompt, courteous, and professional manner and greeting/assisting patients and visitors in the same manner.

Essential Job Responsibilities:

• Greets patients and visitors and assists them as appropriate. Phones or pages employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screens solicitors for relevance to organization needs.
• Explains financial obligations to the patients or responsible parties and collects co-pays and balances as required.
• Preps physicians’ schedules/charts for eligibility days in advance.
• Communicates daily scheduling changes to clinical staff.
• Registers and updates patients’ personal information.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.
• Must exercise utmost diplomacy and tact to provide excellent customer service for patients; Practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements.
• Uses customer service principles and techniques to deal with patients calmly and pleasantly.
• Position will be cross-trained with that of the Therapy Technician.
• Other duties as assigned.

Hours: Fulltime Monday – Friday 9am – 6pm 

Education: High school diploma or equivalent, some college preferred.

Experience: Two or more years of experience in customer service or reception, preferably in a healthcare environment.

Benefits:

• ·               Health, Vision and Dental Insurance after 60 DAYS
• ·               Continued Education Programs
• ·               Paid Time Off
• ·               Retirement Plans

LA Health Solutions is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Medical Corder – Specialty Department

LA Health Solutions is an integrated medical facility focused on providing the community with multispecialty care with clinics across the Greater New Orleans and Baton Rouge area. Our goal is to continue our mission in providing our patients with the highest level of care and compassion they deserve in a personalized setting.

Job Summary: We are seeking a detail-oriented and experienced Medical Coder with a specialization in Orthopedics, Neurology, and Pain Management to join our healthcare team. The ideal candidate will possess comprehensive knowledge of medical coding standards, healthcare billing processes, and the specific coding requirements for these specialties. The Medical Coder will be responsible for accurately coding patient diagnoses, procedures, and medical services to ensure proper billing and compliance with healthcare regulations.

Key Responsibilities:

1. Medical Coding:

• Accurately assign and sequence ICD-10-CM, CPT, and HCPCS codes for diagnoses, procedures, and medical services related to orthopedics, neurology, and pain management.
• Review and analyze patient medical records and documents to ensure proper coding and billing.

2. Compliance and Accuracy:

• Ensure all coding is compliant with federal regulations, payer-specific guidelines, and industry standards.
• Conduct regular audits and reviews to ensure coding accuracy and completeness.
• Stay up-to-date with changes in coding standards, healthcare regulations, and payer requirements.

3. Billing and Documentation:

• Collaborate with billing staff to ensure accurate and timely submission of claims.
• Resolve coding discrepancies and issues with insurance companies and healthcare providers.
• Provide documentation and coding guidance to healthcare providers to optimize reimbursement and minimize claim denials.

4. Data Analysis and Reporting:

• Analyze coding data to identify trends, discrepancies, and opportunities for improvement.
• Generate reports on coding accuracy, compliance, and financial performance.

5. Training and Education:

• Provide training and support to healthcare providers and staff on coding practices and documentation requirements.
• Stay informed about continuing education opportunities and attend relevant workshops, seminars, and conferences.

Qualifications:

• Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) certification required.
• Minimum of 3-5 years of medical coding experience, with a focus on orthopedics, neurology, and pain management.
• Proficiency in ICD-10-CM, CPT, and HCPCS coding systems.
• Strong understanding of medical terminology, anatomy, and physiology related to orthopedics, neurology, and pain management.
• Familiarity with electronic health record (EHR) systems and medical billing software.
• Excellent attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.

Preferred Skills:

• Experience with private insurance billing and commercial insurance billing.
• Knowledge of payer-specific coding guidelines and reimbursement policies.
• Understanding of healthcare revenue cycle management.
• Experience in conducting coding audits and training sessions.

Job Type: Full-time

Benefits:

• Health, Vision and Dental Insurance after 60 DAYS
• Continued Education Programs
• Paid Time Off
• Retirement Plans

LA Health Solutions is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.